User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces

Luna, Daniel; Rizzato Lede, Daniel; Otero, Carlos; Risk, Marcelo; González Bernaldo de Quirós, Fernán

Artículo de Publicación Periódica:
User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces

dc.contributor.author	Luna, Daniel
dc.contributor.author	Rizzato Lede, Daniel
dc.contributor.author	Otero, Carlos
dc.contributor.author	Risk, Marcelo
dc.contributor.author	González Bernaldo de Quirós, Fernán
dc.date.accessioned	2020-03-18T15:57:17Z
dc.date.available	2020-03-18T15:57:17Z
dc.date.issued	2017
dc.description.abstract	"Clinical Decision Support Systems can alert health professionals about drug interactions when they prescribe medications. The Hospital Italiano de Buenos Aires in Argentina developed an electronic health record with drug-drug interaction alerts, using traditional software engineering techniques and requirements. Despite enhancing the drug-drug interaction knowledge database, the alert override rate of this system was very high. We redesigned the alert system using user-centered design (UCD) and participatory design techniques to enhance the drug-drug interaction alert interface. This paper describes the methodology of our UCD. We used crossover method with realistic, clinical vignettes to compare usability of the standard and new software versions in terms of efficiency, effectiveness, and user satisfaction. Our study showed that, compared to the traditional alert system, the UCD alert system was more efficient (alerts faster resolution), more effective (tasks completed with fewer errors), and more satisfying. These results indicate that UCD techniques that follow ISO 9241-210 can generate more usable alerts than traditional design."	en
dc.identifier.issn	1532-0464
dc.identifier.uri	http://ri.itba.edu.ar/handle/123456789/1908
dc.language.iso	en	en
dc.relation	info:eu-repo/semantics/altIdentifier/doi/10.1016/j.jbi.2017.01.009
dc.subject	INTERACCION DE DROGAS	es
dc.subject	TOMA DE DECISIONES	es
dc.subject	ERRORES DE MEDICACION	es
dc.subject	INTERACCION PERSONA COMPUTADORA	es
dc.title	User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces	en
dc.type	Artículos de Publicaciones Periódicas	es
dc.type	info:eu-repo/semantics/acceptedVersion
dspace.entity.type	Artículo de Publicación Periódica
itba.description.filiation	Fil: Luna, Daniel. Hospital Italiano de Buenos Aires; Argentina.
itba.description.filiation	Fil: Luna, Daniel. Instituto Tecnológico de Buenos Aires; Argentina.
itba.description.filiation	Fil: Rizzato Lede, Daniel. Hospital Italiano de Buenos Aires; Argentina.
itba.description.filiation	Fil: Otero, Carlos. Hospital Italiano de Buenos Aires; Argentina.
itba.description.filiation	Fil: Risk, Marcelo. Instituto Tecnológico de Buenos Aires; Argentina.
itba.description.filiation	Fil: Risk, Marcelo. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina.
itba.description.filiation	Fil: González Bernaldo de Quirós, Fernán. Hospital Italiano de Buenos Aires; Argentina.